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Let customers speak for us
I bought this mug for my friend's mum who always says that. Her mum absolutely loved it ❤️.
It made my friend so happy when she saw the Grandma knows mug. Love my mug too! The service was great, my cup was delivered broken and was reordered and received in a timely manner
Bought these as a funny gift for my mum and daughter. Very well made and happy with the service. They loved them.
Very impressed with the mug, great quality and extremely fast delivery
Great for the end of the night! But the literal translation ruins it a bit
Heard this all the time as a kid! Great reminder for my Mom- giving it to her for Pascha. Well made and lots of fun. Packed so well and delivered quickly. Outstanding customer service- highly recommend!
This mug is so cool! Super unique and will make a fabulous Pascha gift for my mother! Outstanding customer service! Highly recommend
I surprised my husband with the *I WILL CHANGE YOUR LIGHTS* coffee mug, he absolutely loved it, it's the perfect size & shape for him apparently 😄 thank you!!
Great product and service was top notch!
Our family has an ongoing joke with the word “skotistika” that our late mother used to throw around. Having a mug with that is going to make coffee drinking special 😂
Perfect mugs for my koukla grandaughter and a levendi grandson
Shipping and Delivery
WHEN WILL MY ORDER ARRIVE?
Shipping costs and delivery dates are calculated upon check out. Please take note of the estimated shipping date when placing your order. Shipping dates are estimated and may change.
Please take care when entering your shipping address as we cannot take responsibility for items lost due to wrong address details. We can't change shipping details once the order is placed so please take extra care when placing your order.
ITEMS LOST IN TRANSIT
All orders are strictly non-refundable if your parcel failed to deliver due to "no recipient at time of delivery" or "wrong address" entered on the order, or if the tracking information indicates that the package has been delivered successfully. We recommend contacting your postal service if you believe your package to be lost or stolen.
ITEMS HELD AT THE POST OFFICE
It is the customers responsibility to contact the post office and schedule re-delivery or to pick up the item that is being held.
CAN I CANCEL MY ORDER?
Orders cannot be cancelled once they are placed as they go straight into production. We cannot change your shipping address once the order is placed so please take care when entering your shipping details.
We pack our mugs in a sturdy cardboard box in order to protect your mug and limit the possibility of damage in transit.
We print your mug on demand locally when you place your order. This means we can ship to your location quicker and reduce our global carbon footprint which is better for the environment. Please allow 2-3 business days for our printers to create your design before shipping. The below shipping times are approximate and may be affected by public holidays and busy festive periods. Please take note of the approximate shipping date when checking out and select the Express Shipping option if your order is time sensitive.
Australia
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
United States
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
United Kingdom
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
Do You Ship Overseas
We print our designs on demand locally in Australia the United States and the United Kingdom.
We do not currently ship to other countries.
WHEN WILL MY ORDER ARRIVE?
Shipping costs and delivery dates are calculated upon check out. Please take note of the estimated shipping date when placing your order. Shipping dates are estimated and may change.
Please take care when entering your shipping address as we cannot take responsibility for items lost due to wrong address details. We can't change shipping details once the order is placed so please take extra care when placing your order.
ITEMS LOST IN TRANSIT
All orders are strictly non-refundable if your parcel failed to deliver due to "no recipient at time of delivery" or "wrong address" entered on the order, or if the tracking information indicates that the package has been delivered successfully. We recommend contacting your postal service if you believe your package to be lost or stolen.
ITEMS HELD AT THE POST OFFICE
It is the customers responsibility to contact the post office and schedule re-delivery or to pick up the item that is being held.
CAN I CANCEL MY ORDER?
Orders cannot be cancelled once they are placed as they go straight into production. We cannot change your shipping address once the order is placed so please take care when entering your shipping details.
We pack our mugs in a sturdy cardboard box in order to protect your mug and limit the possibility of damage in transit.
We print your mug on demand locally when you place your order. This means we can ship to your location quicker and reduce our global carbon footprint which is better for the environment. Please allow 2-3 business days for our printers to create your design before shipping. The below shipping times are approximate and may be affected by public holidays and busy festive periods. Please take note of the approximate shipping date when checking out and select the Express Shipping option if your order is time sensitive.
Australia
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
United States
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
United Kingdom
- Standard shipping: estimated delivery in 5-6 business days
- Express shipping: estimated delivery in 3-6 business days
How Can I Track My Order?
You will receive an automated tracking number once your order has been dispatched.
Do You Accept Returns
Your mug is printed to order just for you so we cannot accept any returns.
Read about our return policy here
What If My Order Arrives Damaged?
Mugs are shipped in sturdy packaging with double walls for added protection whilst your mugs are in transit. In the rare case that your mug arrives damaged contact us at sales@mugify.com.au within 7 days of delivery for resolution.