Legal notice
Legal Information / Impressum
Business Information
Mugify
Operated by: Industrial Ideas Pty Ltd
ABN: 73 610 263 360
Business Address:
Level 2, 161 Collins Street
Melbourne, Victoria
Australia 3000
Email: sales@mugify.com.au
Website: https://mugify.com.au
Customer Support
Our customer support team aims to respond to all enquiries within 1–2 business days.
For assistance regarding orders, shipping, or product enquiries, please contact us via email at:
sales@mugify.com.au
Product Information
Mugify specialises in made-to-order printed mugs and gifts inspired by Greek culture, humour, nostalgia, and lifestyle.
As our products are produced on demand specifically for each order, production and shipping times may vary depending on the customer’s location and seasonal demand.
Shipping Information
Orders are fulfilled through our international print and fulfilment partners, allowing products to be produced closer to the customer where possible.
Estimated shipping times are displayed during checkout and may vary depending on destination country and local courier services.
Customers are responsible for ensuring shipping information is entered correctly at the time of purchase.
Returns & Cancellations
As our products are made-to-order, change-of-mind returns or cancellations may not be available once production has commenced.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will work with you to resolve the issue in accordance with applicable consumer laws.
Nothing in this policy limits your rights under applicable consumer protection legislation.
Intellectual Property
All content on this website, including designs, logos, graphics, images, product concepts, and written content, is the intellectual property of Mugify unless otherwise stated.
Unauthorised reproduction, distribution, or commercial use is prohibited.
Privacy & Data Protection
Mugify is committed to protecting customer privacy and handling personal information responsibly.
For information regarding how personal data is collected, processed, and stored, please refer to our Privacy Policy and Cookie Policy.
Applicable Law
This website is operated from Australia and is governed by the laws of Victoria, Australia, except where mandatory consumer protection laws in the customer’s country of residence apply.
EU & German Customers
For customers located in the European Union, including Germany, Mugify aims to comply with applicable GDPR and consumer protection requirements relating to online commerce, privacy, and data processing.
Customers may contact us at sales@mugify.com.au regarding any privacy or consumer-related enquiries.